Most orders ship within 1-2 days of purchase from Denton, Texas.
A confirmation email with tracking number will be sent after your order is shipped.
All U.S. orders are shipped USPS Priority Mail (1-3 Days). Express deliveries available on request. Additional fees may apply.
I trust the USPS to deliver your package in great condition and on schedule. If your order is taking an unusually long time to arrive or arrives damaged, please contact firstname.lastname@example.org immediately and I will do my best to resolve any problems.
Hozro Printshop happily ships internationally, although it
should be noted that it can take up to 30 days for an item to arrive at its overseas destination due to customs and travel time.
Protecting Prints for Shipment
Prints are shipped (unmounted) in clear, waterproof sleeves.
Small prints ship flat, secured between stiff cardboard in bubble wrap envelopes.
Large prints are shipped in thick cardboard tubes.
Prints are rolled and protected on both ends with bubble wrap cushions.
Should you wish to cancel your order, please contact me as soon as possible. Once an order has shipped it can not be canceled.
All sales are final.
Refunds and Exchanges are very unique cases. The following situations are fully acceptable reasons for a refund or exchange:
- The product was lost during shipping
- The product was damaged during shipping
- The product sent was not the product ordered by the buyer
Shipping cannot be refunded.
The following instances will not be accepted as valid reasons for a refund or exchange:
- The buyer changed their mind about the product after payment and did not notify the seller before shipment.
All refund and exchange queries must be made in the form of an email to email@example.com within 14 days of delivery. The email should contain your name, the product(s) you wish to refund/exchange, and the reason for the refund(s)/exchange(s).